In the event that you would like to switch to online statements, you can follow some simple steps to do it yourself within the online banking system.
* Log on to Online Banking.
* Go to Accounts
* Select Statements
* Select Statement Preferences You can change the statement preference of any account by selecting ‘Actions’ > Modify
* Instant access to your statements through Online Banking.
* View, print or save up to 7 years of Statements (starting from April 2011).
* An email notification to let you know your most recent statement is ready for viewing.
* Log on to Online Banking
* Select ‘Accounts’
* Select ‘Statements’
* Select the required account
* Select your required date range.
Adelaide Bank is required under the Banking Code of Practice to ensure you are notified when your most recent statement becomes available.
(Note: The email notifications for Online Statements doesn’t alter your existing marketing preferences with us.)
Yes, provided the account supports Online Statements and has been closed within the last 2 financial years.
*Ensure we have your current email address.